SlotWalk
Start free
Queue-as-a-Service · Built for India

Cut waiting time
by up to 40%.

One queue for appointments and walk-ins — with live ETA tracking. Built for clinics, hospitals, salons, diagnostics and service businesses.

Start for freeWatch demo
No credit card
Setup in minutes
Cancel anytime
HealthcareHospitalsDiagnosticsSalonsBanksGovernmentService centers
slotwalk.com / reception
Waiting
12
Avg wait
14m
Walk-ins
24
Done today
46
Walk-in AppointmentCheck-in Call next
Token
Customer
Doctor
Status
Wait
Q01
AAnita Sharma
Dr. Ajay Kapoor
serving
0m
Q02
RRohan Mehta VIP
Dr. Ajay Kapoor
called
8m
Q03
VVidya IyerEmergency
Dr. Diksha Ahuja
waiting
4m
Q04
SSameer Khan
Dr. Ajay Kapoor
waiting
11m
Q05
PPooja Nair
Dr. Diksha Ahuja
waiting
13m
Q07 was just called
Dr. Ajay Kapoor · 4 sec ago
A clinic right now

Appointments + Walk-ins + Live ETA. In one queue.

Current token
Q012serving
Waiting
5
Avg wait
14m
Next slot
10:302 left
1,200+
bookings processed
99.9%
uptime
Multi-location
ready out of the box
Realtime
updates · zero refresh
Mobile & desktop
optimized
Powering operations for modern service teams
Raghav HospitalHealthFirst ClinicVitalis DiagnosticsNovaCareMediq LabsPulse Clinics
The differentiator

Appointments + Walk-ins + Live ETA. One queue.

Three connected products — designed to feel calm under heavy load.

Reception

One control center for the front desk

Live queue, walk-ins, appointments and priority — keyboard-driven.

Waiting
12
Avg
14m
Done
46
Q01Anita Sharmaserving
Q02Rohan Mehtacalled
Q03Vidya Iyerwaiting
Booking portal

A premium customer-facing portal

Hosted under your subdomain. Book, walk-in or join the queue in 30 seconds.

Raghav Hospital
Healthcare
Book
Walk-in
09:00
09:30
10:00
10:30
Customer tracking

Track from home. Get notified at the right time.

Live position and ETA on any phone. Optional SMS / WhatsApp alerts.

Your token
Q018
We'll text when it's your turn
Live
Current
Q12
Ahead
6
ETA
28m
Hybrid queue engine

A queue that re-orders itself.

Every entry has a dynamic priority score. Emergency cases jump up. VIPs get fair-fast lanes. Reception just clicks Call Next — the engine handles the rest.

  • Emergency, VIP and normal lanes
  • Per-doctor token sequence
  • ETA prediction baked in
Active queue
Auto-reorder
1Q03Vidya Iyer
Emergencyscore 1019
2Q02Rohan Mehta
VIPscore 521
3Q07Aman Verma
score 113
4Q05Pooja Nair
score 108
5Q08Karan Bose
score 102
Realtime everywhere

Zero refresh. Zero confusion.

When reception calls Q07, the customer's phone updates instantly. Walk-ins, check-ins, status — every screen stays in sync.

  • Optimistic updates across staff & customers
  • Mobile-first patient tracking page
  • Browser & WhatsApp notifications
Patient tracking
Your token
Q018
Please relax — we’ll notify when it’s your turn.
Live · auto-refresh
Current
Q12
Ahead
6
ETA
28m
It’s almost your turn
You’re #2 in queue · please head over
For your customers

Book. Check-in. Track. Get called.

A premium mobile experience. No app downloads.

9:41
Doctor
Dr. Ajay Kapoor
General Physician
09:00
09:30
10:00
10:30
11:00
11:30
Confirm
Step 1
Book
Pick doctor and slot in seconds.
9:41
Booking found
BKD20260601A-001
10:30 — Dr. Ajay
General
Check me in
Step 2
Check-in
One tap when you arrive.
9:41
Your token
Q018
Live
Ahead
6
ETA
28m
Step 3
Track
Live position and ETA.
9:41
It's your turn
Please proceed to room 2
SMS · "Q018 is now being called..."
WhatsApp · Sent at 10:48
Step 4
Get called
Notification when it's your turn.
Why SlotWalk

Built for the modern front desk.

Traditional
SlotWalk
Visibility
Paper tokens, no transparency
Live position + ETA per token
Customer experience
Wait in person, no updates
Track from home, get notified
Walk-ins
Manual ledger, friction
One-click add to priority queue
Reception load
Phone calls & status questions
Customer self-service
Analytics
No data
Wait times, no-shows, peak hours
Outcomes

Impact from week one.

Real numbers from clinics using SlotWalk.

38%
reduction in average wait time
22%
fewer no-shows after enabling reminders
2.4×
reception throughput per hour
94%
customers rate the experience positively
Wait time · last 7 days
-38%
Mon
Tue
Wed
Thu
Fri
Sat
Sun
No-shows
4.1%
Throughput
46/hr
Avg wait
14m
“We replaced our paper tokens and a shared spreadsheet with SlotWalk in a weekend. Wait times dropped within the first week and patients stopped calling to ask their position.”
DR
Dr. Raghav Sharma
Founder · Raghav Hospital
Made for any waiting room
Healthcare
Hospitals
Diagnostics
Salons & spa
Banking
Government
Service centers
Pricing

Simple pricing. Start free, upgrade when ready.

Free Trial
₹0/ 14 days

Try the full product. No credit card required.

Start free trial
  • 3 staff members
  • 100 daily visitors
  • Online booking portal
  • Live queue & ETA
  • WhatsApp + SMS notifications
Most popular
Starter
₹999/ month

For active clinics ready to grow.

Upgrade to Starter
  • 5 staff members
  • 400 daily visitors
  • WhatsApp + SMS notifications
  • Advanced analytics & reports
  • Priority email support

Ready to eliminate long queues?

Join modern service teams using SlotWalk to improve customer experience and reduce waiting time.

Start free trialBook a demo